Peachtree Pest Control

When I first came across this business I was very excited to work with them. The first impression was very friendly and kind. Unfortunately that was short lived. I requested that they seal the holes, place traps for raccoons and feces removal in attic. The technician that came out to seal the holes but they look like the images below…one isn’t even sealed….more money to get someone else to come out and seal and look more presentable. They never removed any feces or set up traps and that was listed in their notes. Yet I was charged 1400 bucks. Before they left I asked them about fences removal, they refused to complete that task. I asked for photos of sealment…they refused that as well. I’m 8 months pregnant and had to get on a ladder to take the photos provided below. I’ve called for over a week now to get an adjusted bill. The manager is never available, or I get told that I will get a call back and never do. I reached out to the inspector for an adjusted bill because I was told that he could do that since he made the agreement…he took off 200 bucks. No one has apologized for this poor service. I was told they are not a roofing company which is fine, they aren’t a roofing company, But if the work is gonna look like the images below then a disclaimer is needed. My money has not been returned. I will never use this company again. I would advise the next person to proceed with caution if this is the company you want.

This company is HORRIBLE! I contacted them for Carpenter Bee Extermination and I am VERY displeased. Charged me $700 dollars for 2 treatments and bees are more active. They didn’t dust all the holes as stated in my contract, the traps were poorly placed only caught 2 bees. Then on the second time when they were supposed to “fill” the holes they didn’t even fill them all. 10/10 would NOT recommend. A complete waste of time and money! I understand with one treatment all bees won’t be gone, but I feel I could have done better myself.

This company is a little shady with their billing cycles. I had been a member for well over a year and then prices kept going up and the service dwindled. They made me pay for service that I had for 3 days into the new billing cycle quarter and refused to refund or prorate me for my service time since I was 3 days into the new pay cycle. That's not how you do business, I did ask them to be fair and they became aggressive with me telling me they won't be strong armed by someone canceling their service when all I was asking was to be fair.

New technician in December did terrible job putting insect repellent granules five feet out from the foundation sprinkled all over my shrubs and flowers. Also sprayed some slimy insecticide on back door steps in garage that made the steps extremely slippery. Did not “dry” on painted steps. I had to wash off with Dawn. I called same day as service to complain and no one returned my call. Then I got my bill for that service and it was increased $8 to $93 without any prior notice to me. I called again and was told supervisor would call very soon. Hasn’t happened yet. Theses folks don’t care about customer service.

I am really let down by peachtree pest control in suwanee. I had active termites and fireants (probably 15 years worth) on my second floor window sill with visible damage and we could see the termites crawling around and they came to treat a little corner of the house for $600. They promised to come back out and treat again if needed for garantee. The guy put in ground repellant but he said it won't help much and recommend a full soak around the whole house since there was termite poop trails around my whole house which means heavy infestation. I recently redid siding and still had infestation. I have been calling and texting the guy directly and no response and they always say I need to talk to him that he will call me back but never does. And they keep saying I need to wait until the 6 months finish for a reapplication. I'm feeling ripped off $600 and thousands of dollars worth of damage to my house happenening because they won't do their job. I will have to pay another company to do the job right. Not to mention they never answer me with them or they will charge me $300 every 6 months. Worst customer service ever and non responsive. They don't abide by their termite warranty.

05/06/2023 Update: I finally got someone to come out and do the termite treatment today. I am so glad to finally be done with this company. This has been nothing but a headache. 4/28/2023 Update: Someone finally called me back and apologized for not calling sooner. They scheduled me for an appointment today. NO ONE CAME! I called, and they said their termite person called out sick, and they meant to call to tell me. I took time off of work for this appointment. So unprofessional. 4/24/2023 This company has been horrible to deal with regarding my termite issue. I closed on my home a few days ago, and the seller used this company to provide a termite letter. They provided a termite letter saying no termites were found and had never been found. I decided to get a 2nd opinion due to an area in the garage that appeared to have termite damage. The 2nd company confirmed termites. I called to bring it to their attention, and they said the letter provides a 90 warranty. Well, good luck trying to get them to come back out. I called several times, and I have spoken to the manager numerous times about the issue. He keeps telling me that someone will call me to schedule them to come back out. No one has ever called to schedule anything. I call over and over. This whole experience has been so frustrating that I have to keep calling over and over and still don't have my issue resolved. Do yourself a favor and go somewhere else!